VTRAK is for operators who are involved in recovery, parking and workshop. The system is password protected and functions can be hidden from users who have not been assign rights. Staff should be given full training so you receive the full benefit of the VTRAK software.
Jobs can be manually added to the system or can be accepted electronically from the recovery clubs (AA, RAC, Green Flag etc) via a computer interface such as Turbo Dispatch as supplied by Motor Trade Software. When a job is added to the system it can be assigned to a driver / vehicle and details of the job can be tracked as it progresses via the inbuilt audit trail. If you use mobile data terminals in the recovery vehicles, job data can be sent to them via the optional MDT module, onscene, complete and outcome details can be sent back to VTRAK from the MDT. Jobs will be automatically updated with this information. Jobs can be invoiced and / or passed across to the parking or workshop modules to allow further work or storage to be done. Finished job details can be automatically sent back to the recovery club. Drivers wages can be calculated of fixed price, commission or percentage values of the recovery job. A performance monitor allows supervisors to see the ETA's and other data regarding individual drivers, vehicles and average ETA times by drivers, controller and account.
Manual or electronic data entry direct from the recovery club (AA, RAC, Green Flag etc.)
Progress tracking and in-built audit trail
Data transfer to recovery vehicle mobile data terminals
Invoice and transfer data forwarding to parking or workshop modules
Conformation to recovery club on completion
Wages and commission calculation facility
Performance monitors by driver, controller, vehicle and account
VTRAK PDA & TomTom
Our PDA systems allow you to send details of a recovery job to your driver and automatically receive information from the driver. Our PDA software will automatically log times and allows your driver to record the customers' signatures against disclaimers and also to send back a damage flatpack image of the vehicle recording any damage on the vehicle. Laser Byte have also linked in with TomTom and were the first company to have an end-to-end automated link enabling jobs to pass seamlessly between the control room and the TomTom.
Tel: 01342 313694 | Mob: 07887 891962 | email: firstname.lastname@example.org
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